A home or business owner must be present for the estimate.
I had three different companies give me estimates to paint my kitchen cabinets. Empire Painting by far gave me the best estimate. When I first met Dan Brooks (the owner) of Empire Painting, he had a very professional demeanor. He was punctual and respectful/mindful (he wore shoe covers before entering the house and our floors had not even been refinished yet). During the estimate appointment, he walked me through Empire's process for painting kitchen cabinets and gave me a timeline. Unlike the other companies, Dan did not require nor ask for a deposit (not to say that a deposit would have been a deal breaker). Once work was completed and I was pleased with the work completed, only then did Dan ask for full payment (and in my opinion this spoke very highly of Dan, putting his customer's satisfaction above all). Dan was very easy to work with, great communication throughout, and fantastic work ethic. Jenna (administrative assistant/office manager) was also very helpful through the entire process and kept in touch with great follow up! I enjoyed working with and was very pleased with Dan and his company's work so much so that I am considering hiring Empire (presuming they are available) for when I decide to paint the exterior of my home.