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Homeowner Resource Guide

What Wisconsin Homeowners Should Know Before Hiring a Painting Contractor

Compare crews, preparation, estimates, warranties, payment, scheduling, and property protection before choosing a painter.

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Homeowner Resource Guide

What Wisconsin Homeowners Should Know Before Hiring a Painting Contractor

Painting your home is a major investment. Before choosing a contractor, it helps to understand who will perform the work, what the estimate includes, how your property will be protected, and what happens if something does not go as planned.

Built from questions our team hears while meeting with homeowners throughout Southeastern Wisconsin—not from a generic list of painting tips.
Experienced Crews Professional painters working to clear standards for quality, care, and communication.
Fully Insured Ask every contractor to confirm current coverage before work begins at your property.
3-Year Warranty Empire Painting backs its workmanship with a written three-year warranty.
Pay When Complete No large upfront deposit is required before your painting project begins.
A better project starts with a better conversation. Your estimate should help you understand the work—not pressure you into making a decision.

Start With Clarity

A Better Painting Project Starts With Better Information

Most homeowners do not hire a painting contractor every year. It is completely reasonable to wonder what should be included in a proposal, why estimates vary so widely, and how to tell whether a company will treat your home with care.

This guide organizes the questions homeowners ask us most often into the same decision-making journey you will experience: evaluating the company, understanding the scope, planning the timing, and deciding who you trust to perform the work.

01Know who is accountable for the work
02Understand what the proposal includes
03Confirm how your home will be protected
04Discuss timing before making a decision

The People Behind the Proposal

Who Will Actually Be Working on Your Home?

The company name on the proposal matters—but the experience, accountability, and professionalism of the people preparing and painting your home matter even more.

Employees or Subcontractors?

Ask who will perform the work and how the company selects, supervises, and holds its crews accountable. The answer should be clear—not evasive.

Experienced Professionals

Your project should not become an unsupervised training ground. Ask about the crew's experience with your type of surface, home, and coating system.

Respect for Your Property

Professionalism includes arrival times, communication, language, cleanliness, smoking policies, parking, and how the crew behaves around your family and neighbors.

Supervision and Accountability

Know who your point of contact is once work begins and who has authority to address questions, scope changes, or quality concerns.

Current Insurance

Ask for confirmation that the contractor is insured. Insurance is not a decorative logo—it is an important layer of protection for the homeowner and the people performing the work.

Consistent Standards

A professional company should have repeatable standards for preparation, application, cleanup, communication, and the final walkthrough.

The quality of the finished project depends heavily on the people doing the preparation and painting—not just the name printed on the paint can.

Comparing Painting Estimates

Why Can Painting Estimates Be So Different?

Price matters. It is also only one part of the decision. A useful estimate explains what will be done, what will be protected, who will do the work, and what support remains after the project is complete.

Size & Access
Surface Condition
Repairs & Preparation
Number of Colors
Coating Selection
Interior Protection
Exterior Exposure
Crew & Schedule Needs

Comparing Price Alone

  • The lowest initial number gets the most attention
  • Preparation may be summarized or unclear
  • Important exclusions may be easy to miss
  • Crew experience and supervision may not be addressed
  • Warranty and follow-up may be limited or undefined
  • A shorter coating life can cost more over time

Comparing Overall Value

  • A clear written scope and defined preparation
  • Professional protection of the home and property
  • Experienced painters and accountable supervision
  • Specified products and application expectations
  • A written workmanship warranty
  • Honest scheduling and reliable communication

A Meaningful Empire Difference

No Large Deposit. Pay When the Work Is Complete.

Empire Painting does not require homeowners to make a large upfront payment before work begins. Payment is due when the project is complete, providing additional confidence throughout the process.

Ask our team about accepted payment methods and available financing options during your estimate. We will explain what is currently available without burying you in fine print or making promises before we understand your project.

Durability and Expectations

How Long Will the Paint or Stain Last?

There is no honest one-size-fits-all answer. Longevity depends on the surface, previous coatings, preparation, product selection, exposure, and ongoing maintenance.

P
Preparation Cleaning, scraping, sanding, repairs, caulking, and priming create the foundation for adhesion.
S
Surface Wood, masonry, metal, fiber cement, drywall, and previously coated surfaces behave differently.
C
Coating The product must fit the surface, exposure, desired finish, and condition of the existing coating.
W
Weather Sun, moisture, temperature swings, and Wisconsin freeze-thaw cycles all affect performance.
M
Maintenance Promptly addressing moisture, failed caulk, damage, or developing wear can extend the life of the finish.

Professional preparation often matters just as much as the paint itself. A premium coating cannot overcome a poorly prepared surface.

3 Year Workmanship Warranty Clear protection from Empire Painting

Protection After Completion

What Kind of Warranty Should You Expect?

A manufacturer product warranty and a contractor workmanship warranty are not the same thing. Product warranties relate to the coating itself and are subject to the manufacturer's terms. A workmanship warranty addresses qualifying issues connected to how the contractor performed the work.

Empire Painting backs its workmanship with a written three-year warranty. Before hiring any painter, ask for the warranty in writing and take time to understand how the company handles concerns after final payment.

What is covered?
How long is coverage provided?
Is the warranty written?
Who handles a warranty concern?
What conditions are excluded?
How is the issue evaluated?

Respect for the Entire Property

How Will Your Home and Property Be Protected?

Homeowners frequently tell us about previous projects that left drips, overspray, damaged landscaping, paint on windows, or a mess that became their responsibility. A professional painting process should address protection before the first can is opened.

1
Inspect the Work AreaIdentify nearby surfaces, furnishings, landscaping, fixtures, vehicles, and access points that need protection.
2
Cover and MaskProtect floors, furniture, windows, roofing, patios, driveways, decks, and areas that are not being painted.
3
Prepare CarefullyControl dust, debris, chips, and repair materials while preparing the surface for a lasting finish.
4
Apply With ControlUse the appropriate application method while accounting for wind, adjacent surfaces, occupied rooms, and site conditions.
5
Clean and ReviewRemove materials, restore the work area, inspect the project, and complete a final walkthrough.
The finished color should be the only evidence painters were there. Protection, daily organization, and cleanup are part of professional workmanship.

Two Questions That Deserve Clear Answers

Color Decisions and Lead-Safe Planning

Choosing the right color can feel overwhelming. Older homes can also require added planning when painted surfaces may contain lead.

Color Consultation

Get Help Making a Confident Color Choice

The right recommendation considers natural light, architecture, flooring, cabinetry, fixed finishes, neighboring materials, and how you want the space or exterior to feel.

Empire Painting offers color consultation support. Ask how that service can fit into your project during your estimate.

Explore Color Consultation

Homes Built Before 1978

Why Might Lead Paint Testing Be Needed?

Painting and renovation work in older homes may require lead-safe planning when painted surfaces will be disturbed. The purpose is to reduce exposure to hazardous dust and debris and to protect homeowners, children, pets, and workers.

Lead-safe procedures are not unnecessary red tape. They are designed to reduce exposure risks when older painted surfaces are disturbed. Your contractor should explain why testing or added procedures may apply to your project.

Timing Matters Before the Proposal

Have a Firm Completion Date? Tell Us Early.

One of the most important details to share during your estimate is when you need the work completed. Empire would rather give you an honest answer about availability than prepare a proposal for a timeline we cannot responsibly meet.

Move-In or ClosingCoordinate painting with access, possession dates, movers, and other contractors.
Graduation or WeddingShare the event date and the earliest date rooms or exterior areas must be ready.
Listing the HomeDiscuss photography, showings, staging, repairs, and the planned market date.
Seasonal DeadlineExterior work is influenced by weather, surface conditions, daylight, and coating requirements.
Vacation or TravelLet the estimator know whether you plan to be away or need work coordinated around your return.
HOA RequirementBring color approvals, deadlines, access restrictions, and other association requirements.
Other ContractorsShare flooring, roofing, carpentry, landscaping, or remodeling schedules that affect sequencing.
Flexible TimingFlexibility can sometimes create more scheduling options, especially for interior work.

Save This Before Your Estimate

Questions to Ask Any Painting Contractor

A reputable painter should be willing to answer these questions clearly and give you enough information to make a confident decision.

Are you fully insured?

Yes. Empire Painting is fully insured. Homeowners should always ask any contractor to confirm current insurance coverage before work begins at their property.

Who will be working on my home?

Your project will be completed by experienced professional painters working to Empire Painting’s standards for preparation, craftsmanship, cleanliness, and communication. Your estimator can explain how the crew for your specific project will be assigned.

Do you use employees, subcontractors, or both?

Empire Painting uses experienced professional crews and remains accountable for the project from start to finish. Because crew structure can vary by project, Matt will clearly explain who is assigned to your home and how the work will be supervised before the project begins.

What preparation is included?

Preparation depends on the surface and its condition. Your written proposal should identify the applicable cleaning, scraping, sanding, caulking, patching, priming, masking, and protection work included for your project. Empire Painting believes preparation should be explained clearly rather than hidden behind vague language.

What repairs are included or excluded?

Minor painting-related repairs may be included when they are identified in the proposal. Larger carpentry, rot, drywall, masonry, moisture, or structural issues may require separate approval or another qualified contractor. Matt will identify known repair needs during the estimate and clearly note what is included and excluded.

What paint or stain products will be used?

Product selection is based on the surface, existing coating, exposure, desired appearance, and project goals. The recommended paint, primer, or stain system will be discussed during the estimate and documented in the proposal before work begins.

How many coats are included?

The number of coats depends on the existing color, new color, surface condition, product specifications, and coverage requirements. Your proposal will explain the planned coating system. Empire Painting’s goal is a properly covered, consistent finish—not simply applying an arbitrary number of coats.

How will my home and property be protected?

Empire Painting plans protection before preparation or painting begins. Depending on the project, that can include covering floors and furniture, masking windows and fixtures, protecting landscaping, patios, driveways, roofing, and adjacent surfaces, controlling debris, and maintaining an organized work area through the final cleanup.

What workmanship warranty is provided?

Empire Painting provides a 3-year workmanship warranty. The warranty is designed to address qualifying issues related to the workmanship performed by Empire Painting, subject to the written terms and exclusions provided with your project.

Is the warranty in writing?

Yes. Empire Painting’s 3-year workmanship warranty is provided in writing so homeowners can understand the coverage, process, and applicable exclusions before making a decision.

When is payment due?

Empire Painting does not require a large upfront deposit. Payment is due when the project is complete, giving homeowners additional confidence throughout the process.

What payment methods are accepted?

Accepted payment methods can be reviewed during your estimate and will be confirmed before the project begins. Matt can explain the current options available for your specific project.

Are financing options available?

Financing options may be available for qualifying projects and homeowners. Ask Matt during your estimate for current availability, application details, and any applicable terms. Empire Painting does not publish rates or approval guarantees because financing programs can change.

When could the project realistically begin?

Scheduling depends on the season, project type, weather, crew availability, and the scope of work. If you have a firm deadline, share it before or during the estimate. Empire Painting would rather provide an honest timeline than promise a start or completion date that cannot be responsibly met.

Who is my contact once work starts?

Empire Painting will identify the appropriate project contact before work begins so you know who to reach with scheduling, access, progress, or quality questions. Matt remains part of the handoff process and helps make sure expectations are clearly communicated.

Can I see recent projects and customer reviews?

Absolutely. You can review completed work in Empire Painting’s recent projects and project gallery, then read homeowner feedback on the testimonials page. Matt can also point you toward examples that are most similar to your project.